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ISO 9001 is the internationally recognised standard for the quality management of businesses. The Standard applies to the processes that create and control the products and services an organisation supplies, delivers, bills and supports. Within the standard are a number of controls that an organisation will manage to make sure expectations of customers are met.
Processes involved in obtaining and keeping the Standard:
ISO 27001 is a specification for the management of Information Security. The Standard applies to any information in whatever form it is held. The information may be printed, written, stored electronically, posted, on email, or other media or spoken in conversation. ISO 27001 provides a framework and relevant processes to help an organisation manage the security of all information and ensure appropriate protection is in place.
Information security preserves:
Confidentiality – ensuring that access to information is appropriately authorised
Integrity – safeguarding the accuracy and completeness of information and processing methods
Availability – ensuring that authorised users have access to information when they need it.
ISO 27001 assists with these objectives by establishing controls within the organisation, including:
Regular audits and reviews of an organisation’s controls take place to ensure the Standard is maintained.
The Investors in People Standard is a business improvement tool designed to advance an organisation’s performance through its people. Since 1990 the Standard has been helping organisations improve performance and realise their business objectives through development of management and their staff. The Standard is constantly reviewed to ensure it applies to changing business needs and demands of the changing markets.
The Investors in People Standard is based on three key principles:
Plan – Developing strategies to improve the performance of the organisation
Do – Taking action to improve the performance of the organisation
Review – Evaluating the impact on the performance of the organisation.
The Standard is awarded to organisations that meet or exceed the following indicators: