NewNet can be contacted in the most convenient way to suit you – either by email, phone, fax or post.

For quick information, you may find the answer you need in our useful online support system – Knowledge Base. If you want to report a service issue, please check our Service Status page first as we may already be fixing the issue.

General Enquiries

NewNet office hours: Monday to Friday 09.00 – 17.00

Phone: 01329 226 722
Fax: 01329 226 721
Email: info@newnet.co.uk (for all non-technical, general enquiries and feedback)

Customer Service Helpdesk and Support

Monday to Friday 06.00 – 22.00
Saturday 09.00 – 17.00
Closed Sundays and Bank holidays

Phone:    01329 226 723
Email:    helpdesk@newnet.co.uk
Emails sent to helpdesk@newnet.co.uk will be entered into our online Support Ticket system. Please note: you must register as a NewNet support user before you can submit a ticket. To register, please visit https://support.newnet.co.uk

Business Sales

Monday to Friday 09.00 – 17.00

Phone: 01329 226 722
Email:    sales@newnet.co.uk

Broadband and Hosting Sales

Monday to Friday 09.00 – 17.00

Phone:     01329 226 799
Email:       bhs@newnet.co.uk

Accounts/Credit Control

Monday to Friday 09.00 – 17.00

Phone: 01329 226 720
Email:  accounts@newnet.co.uk

To pay a bill or invoice, click here

Mailing Address

NewNet plc
Carnac Lodge
Cams Estate
Fareham
Hampshire
PO16 8UJ
United Kingdom