"My experience of NewNet and its staff has been one of professionalism and efficiency and I would rate NewNet as first class. It is a very welcome change to my old ISP which was incompetent and ran off-shore call centres where the staff were unable to communicate properly. NewNet's UK-based call centre is a REAL selling point for me."

"I am receiving a consistently faster service than from my previous supplier at all times of the day. Ultimately, this is the most important part of the service and I am very pleased with it"

"I moved to NewNet after 14 years with previous provider. Your service is very good - keep up the good work."

"Staff were courteous, informative, helpful, and spoke excellent English(!). My service has not had any problems. 10/10 - best ISP ever."

"It is quite refreshing to deal with a company that delivers on its promises and actually wants to know if the customer's are happy with the service."

"Good turnaround of problems. 0845 numbers a rare godsend in this day and age - as are technical staff who actually help. So far - so good !!"

"I had trouble changing the settings on my PC from my old dial up connection. Your technical staff were very helpful and patient, their advice was very clear and easy to understand. Thanks for a great service."

"All the staff I have spoken to via the helpline have been patient and understanding and extremely helpful and supportive. Fautless I would say. I have rated you on DSL Zone UK. What a relief to be with such a reliable provider. As I said above, who cares if I have a problem when there is such an excellent firm to turn to for help. Well done - stay as you are!!!"

"I had difficulty registering on the site to pay my first account. I rang Accounts and spoke to Sue. What a very pleasant, helpful lady. Within a couple of minutes she had me registered on the site and set up my Direct Debit. Thank you."