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Business Partner
Six reasons to become a NewNet Business Partner
- White labelled portal with full product provisioning, onward invoicing and fault diagnostics and management – Click to Discover More
- Innovative product propositions designed to support your business growth and profitability – Click to Discover More
- Dedicated Account Management – Click to Discover More
- Experienced and proactive Pre-Sales support - Click to Discover More
- UK based Helpdesk with Partner dedicated team – Click to Discover More
- Marketing programme with revenue based incentives – Click to Discover More
White labelled portal with full product provisioning, onward invoicing and fault diagnostics and management
The NewNet Partner Eye is a fully white labelled portal that has been developed specifically for NewNet. It allows Partners to take full control of their product choices from NewNet and then package them with their own offerings, in a seamless online tool, that can be fully branded for our Partners. The NewNet Partner Eye has full order management capabilities, including fault line diagnostics abilities and onward invoicing capabilities. Any Partner using the NewNet Partner Eye will have a view into their network and be able take control of any technical matters affecting their customer
Innovative product propositions designed to support your business growth and profitability
NewNet understand that it is important that we enable our Partners to stay ahead of the market and our team are proactive in identifying opportunities in the rapidly changing telecom’s landscape. Our evolving product range is positioned to enable Channel Partners to access the market quickly, efficiently and profitably, whilst listening to our customer requests and requirements. One such example of this, is our latest flexible service ‘Virtual Pipe’ which enables our Partners to become Virtual ISP’s by creating their own packages which exactly fit their customer’s unique needs, delivering maximum value for money. We are able to profile the Partner’s clients own footprint against 21C enabled exchanges and tailor their bandwidth costs accordingly to ensure Partners can maximise the margins within this highly commoditised market, rather than delivering one standard blended rate.
Dedicated Account Management
NewNet has 15 years experience within the market place and the key to our growth and success is the people. All Channel Partners will have access to a dedicated Account Manager, who will work with you on product and systems training such as quotation requests, solution builds and the management of your day to day business needs. NewNet's sole aim is to ensure that we are an enabler to your company’s ambitions and growth, always.
Experienced and proactive Pre-Sales support
We recognise that our Channel Partners are experts in their chosen markets however, we have built a team of technical resource to ease the pressure and offer assistance pro-actively, as required. Our Pre-Sales Support team are experts in our network and are able to work with you to leverage it’s full capabilities. Our goal though is to incorporate your own USP’s giving you a truly bespoke, functional and robust solution to communicate with your customer base. The NewNet team are able to communicate at all levels and are excellent in explaining product benefits, breaking down the technical jargon and supporting you in winning the business.
UK based Helpdesk with Partner dedicated team
NewNet's UK based Channel Partner Helpdesk team, offer an unrivalled level of business class technical support. Wholesale customers will be assigned a primary and secondary agent who will support all services from broadband to bespoke connectivity options. All members of the Channel Partner Helpdesk team undertake full handovers to ensure that any outstanding matters have maintained focus, all the way through to successful resolution.
Marketing programme with revenue based incentives
NewNet is introducing a Partner Programme to support, incentivise and reward all our Channel Partners. The Programme incorporates product and industry training, white labelled marketing collateral which speaks to the customer about business benefits rather than technical jargon and collaborative marketing campaigns targeting the right audience in the right ways.
“We’ve been a customer of NewNet’s since 1999. Until four years ago, we had partnered with a couple of different third parties, but these relationships weren’t successful. As our network grew and expanded, we started to use more and more of NewNet’s technical services - and in our experience, they were very, very good.
That’s why we began to recommend their services solely to our customers. Before long, we made the decision to migrate all of our customers, new and existing, to NewNet.
With NewNet, we can do what we want. The helpdesk is highly responsive and well managed from a support point of view. The backend services are also excellent. Coupled with the back-up of the skilled engineers, we can now provide a one-stop shop for all our customers needs..”
Richard Poynter, IS Director - 4Com
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