Here you will find the answers to the most frequently asked questions concerning NewNet Managed Hosting packages.
What is Managed UNIX Hosting? Managed UNIX Hosting provides reliable
webspace on a UNIX based shared server. All amendments and changes are
undertaken for you by NewNet technicians. NewNet Managed UNIX Hosting is intended to provide peace of mind hosting: 'You design, we do the rest'
How do I request changes? Log in to the NewNet online order area
(use the Order tab at the top of the page) and then select the Domain
Modify form from the list of user options.
The form will present a further menu of
options for you to select and specify the changes that you wish to be
applied to your site.
Will I be charged for changes? Changes to your service will incur a
charge of £20 (exc VAT). The charge will be confirmed and
displayed when you use the Domain Modify form to request changes.
Do I have access to support? Telephone support is available Monday to Saturday - call 0845 684 0689.
Why is this different to other hosting options? Customers who prefer to manage their hosting via control panel can use NewNet PowerHost services. Managed UNIX Hosting is designed for
those who would rather these changes were made by our technicians
working to your specifications.