General contact information
Telephone contacts: General enquiries: 01329 226722 Fax: 01329 226721 Customer Service Helpdesk and Support: 0845 684 0689 Accounts: 01329 226720 Sales: 0845 684 0845 Web Hosting and Broadband sales: 0845 684 0684	Mailing Address: NewNet plc Carnac Lodge, Cams Estate Fareham, Hampshire PO16 8UJ United Kingdom E-mail: E-mail NewNet: info@newnet.co.uk General 'non-technical' questions, concerns, or Web-site feedback. For technical questions, please see our "Support" section.

Email contacts:
General enquiries:	info@newnet.co.uk
Customer Service Helpdesk and Support:	helpdesk@newnet.co.uk
Accounts:	accounts@newnet.co.uk
Sales: - Other than Broadband/Web Hosting	sales@newnet.co.uk
Web Hosting and Broadband sales:	bhs@newnet.co.uk

For Broadband and Web Hosting (Powerhost/UNIX hosting) enquiries, please contact the BHS team on 0845 684 0684 - email: bhs@newnet.co.uk. For all other Sales enquiries please call 01329 226722 or email sales@newnet.co.uk Email sent to helpdesk@newnet.co.uk will be entered into the NewNet Online Support ticket system.

NewNet - opening hours NewNet office and other working hours are: Sales: 09.00 - 17.00 Monday to Friday Accounts Dept: 09.00 - 17.00 Monday to Friday Customer Service Helpdesk: 06.00 - 22.00 Monday to Friday and 09.00 - 17.00 Saturday. Closed: Sundays and Bank holidays.

Telephone call charges Call charges to 0870 and 0845 numbers will vary according to your telephone line provider. Users with BT lines will not pay more than 8p/minute for calls to 0870 and 4p/min for calls to 0845 numbers - less during evenings and at weekends. Please contact your telephone service provider to determine exact charges for these services.

Support

Technical Support If you have a technical problem, check the technical support area before e-mailing or calling the appropriate number.