Powerhost Support - FTP

FTP (file transfer protocol) provides a means of accessing your PowerHost account space and of transferring files to and from the account.

To make use of ftp you will need to install and configure an ftp client application on your local system. There are a wide range of suitable client applications available, including WS_FTP and CuteFTP, and many may be downloaded from internet resource sites such as Tucows.

Once the ftp client has been installed you will need to configure the application using the data provided with your PowerHost account or with the settings that you have created within the Control Panel.

Changing the ftp password
Click on the 'Change' icon next to Password. Enter the new password and then enter again to confirm. Click Submit to commit the changes.

Note: If you change the ftp password you will need to change the password stored within your ftp client application before you can connect to the site.

Can I create additional ftp accounts?
FTP sub-accounts are only available with UNIX based Webmaster accounts. Click on the 'Add' icon next to FTP sub-accounts and then enter the details in the subsequent panel.

Enter the new login id, the relative home directory that you want to assign access to (eg: /testuser/subuser1) and the password for the new user. Enter the password again to confirm the click Submit to create the new account. Creating a new user will automatically create the specified home directory for that user.

Frequently Asked Questions

How do I edit an FTP account?

From the main Control Panel, click on FTP User Account in the menu bar. Click the edit icon next to the sub-user account that you wish to edit. Enter the new details in the panel and then click Submit to confirm.

How do I delete an FTP account?

From the main Control Panel, click on FTP User Account in the menu bar. Click the waste bin icon next to the sub-user account that you wish to delete. Note: deleting an ftp account does not remove the user folder.

How do I protect a folder?

From the main Control Panel, click on FTP User Account in the menu bar. Click the HTProtect link alongside the main ftp login name at the top of the panel.

The link will open a new Web Shell application that will allow you to select folders and apply .htaccess passwords to the folder. Separate Help files to detail usage are available within the Web Shell application.

Note: Enabling FrontPage extensions will overwrite any .htaccess protection that you may have set.

Please contact NewNet Support on 0845 684 0689 for further support on the use of the Protect facility.